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FAQs

Your Chatbot Questions Answered

What is an AI chatbot, & how does it work?

An AI chatbot is an automated assistant that uses artificial intelligence to handle customer queries, provide recommendations, and streamline e-commerce operations.

How can AI chatbots improve my online store?

AI chatbots enhance customer support, reduce response times, boost sales with product recommendations, and automate tasks like order tracking and returns

Can I use the chatbot on my website & social media?

Yes! Our AI chatbot integrates seamlessly with websites, WhatsApp, Facebook Messenger, and other platforms

What is an AI-powered chatbot?

Yes! Our chatbot is fully responsive and works on websites, mobile apps, and messaging platforms.

Which e-commerce platforms does the chatbot support?

E-commerce, retail, customer service, hospitality, and businesses that require 24/7 automated support.

What kind of customer queries can the chatbot handle?

It can assist with order tracking, refunds, product recommendations, FAQs, and live chat escalation.

Does the chatbot support multiple languages?

Yes! It can communicate with customers in multiple languages for a global reach.

Can I train the chatbot with my own content?

Yes, you can easily train the chatbot by uploading documents, adding FAQs, or connecting it to your website or knowledge base. Our platform allows you to customize responses to match your brand tone and business needs.

How does AI improve product recommendations?

It analyzes customer behavior, past purchases, and browsing history to suggest the most relevant products

Does the chatbot support multiple languages?

Yes, our chatbot supports multiple languages and can automatically detect the user’s language to respond appropriately. You can customize responses for different languages within your dashboard.

What pricing plans do you offer?

We offer multiple pricing plans to suit different needs – including a Free Plan for basic usage, a Standard Plan for growing businesses, and a Premium Plan for advanced features and high-volume usage. You can view the full comparison on our Pricing page.

Can I switch my plan later?

Yes, you can upgrade or downgrade your plan at any time. Your billing will be adjusted automatically based on the changes you make.

Do you offer a free trial?

Absolutely! We offer a 14-day free trial on our Standard and Premium plans. No credit card is required to get started.

What happens if I exceed my plan limits?

If you go over your plan’s usage limits (like messages, users, or bots), we’ll notify you and give you the option to upgrade. In some cases, additional usage may be billed separately.

Is my payment information secure?

Yes! We use end-to-end encryption and comply with PCI-DSS standards for secure transactions.

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